Schedule an Exam at Garden State Eye Group

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No-Show Policy

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel or reschedule an appointment, you may be preventing another patient from being seen at that time.  

A $25 fee may be assessed for missing a scheduled appointment without contacting us to cancel or reschedule at least 24 hours in advance.

PLEASE NOTE: Insurances do not cover no-show fees. Therefore, the patient will be responsible for payment of the fee(s) prior to being seen for their next appointment.

 

Late Arriving Patient Policy

Patients arriving late by 10 minutes or more will no longer be guaranteed that appointment slot.  Every effort will be made for you to be seen, at the earliest the schedule allows, but you may be required to schedule to a later date if there is no more availability for that day.

Patients arriving late by 20 minutes or more must reschedule their appointment for a later time or date and are considered a No-Show.  They will be subject to the No-Show Policy and $25 fee.